β›΅Shipment Communications

You can use communication tab to followup with forwarders, suppliers and your colleague about a specific shipment.

For every shipment, you will have a communication center where you can chat with all collaborators of that shipment.

Shipment page -> Communication tab -> Send message

When you send a message from communication tab, the person(s) you've tagged will receive an email notification.

Email notificaiton for new messages -> Recepient can reply via email w/o having to login to the platform.

Communication Email Notifications - Default Settings

Recipient/Sender
FF
Cargo (SU)
Cargo (admin)
Supplier

FF1* Accepted

Don't receive

Receive

Receive

Receive

FF2 * Rejected

Don't receive

Don't receive

Don't receive

Don't receive

Cargo (SU)

Receive

Don't receive

Receive

Receive

Cargo (admin)

Receive

Receive

Don't receive

Receive

Supplier

Receive

Receive

Receive

Don't receive

Last updated